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Web 2.0 Control

Provide Right Access to the Right Employees for Web 2.0 Applications to Improve Productivity, Avoid Data Leakage, and Minimize Liability

The developing Internet technologies are changing the way businesses interact with customers and partners, providing both opportunities and challenges for today's organizations. Anchiva is not to block access to Web 2.0 applications completely, nor is it to allow unrestricted access. Anchiva allows managed access so as to effectively take advantage of Web 2.0 resources, improve productivity, avoid data leakage, minimize liability, and strengthen netework security.

Social Networks, Blogs and Streaming Merits and Risks

Social networks, blogs and streaming media can each be used as tools to achieve strategic business goals:

- Social networking sites are a marketing tool.

- Blogs offer immediate feedback to enterprises and provide customer support.

- Streaming media allows better presentation of business products and services.

However, these applications can also hurt organizations by bringing unwanted problems. Employees usually browse social networks during business hours. They may unknowingly publish inappropriate content or sensitive company information on blogs and create legal liabilities. Concurrent streaming sessions can slow down the entire network, cutting everyone's productivity. Furthermore, malware code designed for profit may infect pages of social networking, blogs, and streaming media with virus, Trojan and spyware, tricking unwitting users into web attacks.

Keyword Searching Benefits and Risks

Keyword-based searching in search engine enables organizations to fastly access to useful resources, facilitating productivity. However, uncontrolled access allows employees to view inappropriate or illegal content, resulting bandwidth wasting and potential liability.

Granular Control, Without Interference

Unlike traditional solutions that aim to block Web 2.0 applications altogether, Anchiva offers granular, flexible and comprehensive policy-based control:

- URL-based: Apply policies to social networks, blogs, or streaming media sites, giving conrolled access according to departments or user group. For example, an organization can choose to allow marketing department and senior management to access, while forbid or limit RD staff access.

- Department, User-based: Apply policies to departments, groups or individual users, giving network administrators the ability to build flexible policies. For example, only support engineers may need to publish on blogs to improve communication with customers.

- Location-based: Build specific policies for remote offices or corporate headquarters by binding IP and MAC and supporting AD.

- Provide keyword filtering. Retain access to social networks and blogs while forbid transmission of information and attachment containing sensitive keywords to avoid data leakage.

- Retain search engine while forbid information and attachment containing sensitive keywords to eliminate liability.

- Time quota: Choose policies to allow access based on hours of the day and days of the week. For example, limit users to streaming media for an hour during lunch time.

- Volume quota: Limit employees' access to resources such as streaming media to 100 MB per day.

- Provide deep content inspection and malware matching to http protocol traffic. Allow filtering and blocking to URL-based malicious sites, malware sites and phishing sites and botnet. Directly filter and block malware infected webpages to make organization free from virus, Trojan, and spyware attacks.